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Plain-English Glossary

Every tech word used in our lessons, explained in plain English. Print this page and keep it handy.

App
A program on your phone or tablet, such as WhatsApp or your bank's app.
Attachment
A file, such as a letter or photo, sent along with an email.
Backup
A safe copy of your photos, contacts and messages kept somewhere else, usually the cloud.
Bluetooth
A short-range wireless link between devices, for example a phone and hearing aids or a speaker.
Browser
The app you use to visit websites, such as Safari, Chrome or Edge.
Cloud
Secure storage on the internet run by companies like Apple and Google.
Cookie
A small file a website saves so it remembers you. Choosing Reject or Necessary only is fine.
Deepfake
A fake video or voice made by computer to look or sound like a real person.
Download
Copying something from the internet onto your device.
Home screen
The main screen with your app icons.
Link
Words or a button you tap to go to a web page. Only tap links you expect.
Malware
Harmful software criminals try to trick you into installing.
One-time code
A short number sent to your phone to confirm it is you. Never share it with anyone.
Passkey
A way to sign in with your face, fingerprint or screen lock instead of a password.
Password manager
A secure vault on your phone that remembers your passwords.
Phishing
Fake emails, texts or calls that try to steal your details.
QR code
A square barcode you scan with your camera to open a web page.
Router
The box that brings the internet into your home and sends out Wi-Fi.
Screenshot
A picture of whatever is on your screen.
Smart speaker
A speaker you control by voice, such as Alexa or Google Home.
Streaming
Watching or listening over the internet without downloading.
Two-step verification
Extra security that needs your password and your phone.
Update
A free improvement from the maker that fixes problems and security holes.
Wi-Fi
Wireless internet inside your home or a public place.