Government Services and Online Forms

Pensions, benefits, property tax, bin collections, travel passes and many forms are now online. This course shows you how to find genuine official websites, set up a secure government sign-in, fill in online forms step by step, upload documents, and spot the lookalike sites that charge fees and the fake tax and benefit calls that target older people.

What you will learn

• Recognizing genuine government websites
• Setting up a secure government sign-in
• Filling in online forms without stress
• Uploading photos of documents
• City or town office services such as bins and travel passes
• Lookalike sites and fake tax calls

Who this course is for

• Anyone dealing with pensions, benefits or city or town office services
• Carers handling forms for a relative
• People nervous about official websites

Every lesson has large, clear steps, a try-it-yourself task and a short quiz, and you earn a certificate when you finish. Lessons work for iPhone, iPad and Android; screens can look slightly different on your device.